We had a great experience working with Resilient Hearts on this project. The students learned a lot by applying their knowledge to real-world cybersecurity challenges. They gained hands-on experience in risk assessment, policy writing, and training development, which really helped strengthen their research and communication skills. The partner was very engaged and supportive throughout, and their feedback shows that the work made a real impact. It was great to see the students’ efforts being appreciated and actually used by the organization. We’re thankful for this collaboration and look forward to future opportunities like this.

Working with Arsh was great. Great vision for the company and purpose for the community. I would love the project to really take off.

Arshdeep was an amazing, supportive sponsor for the team. Working with him was very insightful for the students.

It was terrific working with Arsh. Clear communication and quick to respond. It was great to help out Resilient Hearts, and I am excited to see what the future holds for the organization!

Arshdeep, I wanted to say a big thank you for giving our students the opportunity to work on the capstone project with you. Your support, responsiveness, and collaboration throughout made a huge difference. Even though my main communication was with the students, I’ve been closely following their progress and updates along the way. From everything I saw and heard, they truly enjoyed working with you and appreciated how open and engaged you were during the whole process. It was a great learning experience for them. Thanks again for being such a great partner — we really appreciate it!

It was a great experience working with Arshdeep Sandhu on the Employee Benefits Program at Resilient Hearts. He was professional, collaborative, and genuinely committed to enhancing employee well-being. His leadership made the consulting process smooth and productive.

Arshdeep was amazing! Communication was fast. He answered any questions we had as quickly as he could. He was always available for meetings as well. I enjoyed working with Arshdeep and Resilient Hearts and I would work with them again.

Overall, it was a good experience. I have learned a lot of things from this group project. Thank you for giving us the opportunity to work on this handbook.

It was a truly rewarding experience working with Resilient Hearts. Arshdeep was incredibly supportive and responsive throughout the project, and the organization's mission inspired us to give our best. Thank You for trusting us—-we learned so much from this collaboration

Gave us all the information we need to complete the business plan and had a vision which made it easier for us to put everything together.

Developing the business plan for EmpowerED was an incredible experience that provided the team with valuable insights. It was also a pleasure collaborating with Arshdeep, whose contributions were truly appreciated.

Working alongside Arshdeep for Resilient Hearts was an extraordinary opportunity. I enjoyed every aspect of the experience and felt that it sparked my creativity. I would love the chance to work with this company again in the future. Highly recommend!

Great working with Arshdeep. Respectful, polite and well-informed!

It was a great experience working with Arshdeep. Very professional and prompt! Highly recommend.

Arshdeep was great to work with! He was very available for questions.

Arshdeep was a pleasure to work with. His deliverables were clearly outlined, and he provided support as needed. He was extremely flexible to work with and offered great suggestions. I would work with Resilient Hearts again!

I had the pleasure of working on a communication curriculum project with Resilient Hearts, and I couldn’t be more satisfied with the experience. The company’s commitment to making a meaningful impact on the lives of young adults with developmental disabilities is truly inspiring. I was given the opportunity to create a comprehensive curriculum that enhances both verbal and non-verbal communication skills, which I believe will make a significant difference in real-world settings. The process was smooth, and the guidance I received throughout was invaluable. The team was responsive and open to ideas, allowing me to craft a curriculum that was both practical and inclusive. I look forward to seeing how the program will empower students to communicate more effectively in their personal, educational, and professional environments.

I was really a great experience working with this company , learn a lot from them.

Working with Resilient Hearts on the EmpowerED project was an enriching experience, enhancing our IT Business Analysis skills. Their guidance in customer discovery and solution prototyping fostered innovation and inclusivity. Their collaboration, feedback, and mentorship helped us develop impactful, user-centered solutions, making this project highly rewarding and insightful.

Arshdeep is excellent to work with. He is flexible, provides good feedback, and communicates professionally. He also provides good direction and very detailed instructions for his projects.

Collaborating with Resilient Hearts on EmpowerED’s Customer Discovery and Prototyping was an insightful experience that significantly enhanced my IT Business Analysis skills, particularly in requirement gathering, stakeholder engagement, and solution design. Positive Aspects One of the key strengths of this collaboration was the organization's well-defined mission, which provided a clear direction and made it easier to align our research and solutions with their goals. Additionally, engaging directly with parents, caregivers, and individuals with developmental disabilities offered firsthand insights, enriching our customer personas and problem analysis. Furthermore, the project's iterative approach allowed us to refine our proposed solutions effectively based on continuous feedback. Challenges & Learnings Despite these strengths, the project presented some challenges. Reaching a broader audience for surveys and interviews required additional effort in outreach and partnership-building. Moreover, as the project evolved, certain requirements shifted, emphasizing the importance of adaptability in IT Business Analysis. Key Takeaways for IT Business Analysis Building on these experiences, several key principles emerged as critical to effective IT Business Analysis. First, a deep understanding of end-user needs and challenges is essential for developing practical and impactful solutions. Additionally, using structured tools such as the Empowering Parent Persona and Problem Statement Canvas plays a crucial role in guiding stakeholders toward data-driven decision-making. This collaboration reinforced my ability to navigate stakeholder dynamics, adapt to changing requirements, and apply user-centered design principles to real-world challenges.

Thank you for your great leadership and for working and managing our Cambrian students. The experience meant a lot to them.

Working with Arshdeep was such an incredibly positive and supportive experience. He helped guide me in every aspect of the journey and provided me with resources, feedback and encouragement the whole way.

Overall great company to work with, had an excellent experience. Can’t wait to see what the future holds for Resilient Hearts!

Overall this experience was very helpful and educational.

Working with Arsh at Resilient Hearts during my entrepreneurship class has been an incredibly rewarding experience. Arsh’s passion for empowering individuals with developmental disabilities is truly inspiring. His deep knowledge in social services and commitment to creating impactful programs made our collaboration both insightful and productive. Arsh’s willingness to share his vision and involve us in meaningful discussions enhanced my understanding of the industry and entrepreneurial problem-solving. It’s been a privilege to contribute to his mission-driven business.

Great company, very personable and helpful!

Has a strong understanding of the industry with a passion as well. Answered questions regarding his business and different areas when we asked. Good to work with

Arsh and Resilient Hearts are great! The purpose of the company and Arshs' creative and empowered ideas are very motivating and great to learn from! i am happy to have helped a company like Resilient Hearts!

The owner is dedicated, professional, and cooperative.